Empowering Human Potential with Every Conversation
Unlock your team's success through expert-led training, certified interviewer programmes, and dynamic leadership development — Supported by our dedicated customer hub.
About Southern Cross Training Solutions
Southern Cross Training Solutions is driven by a single vision: to elevate professional growth and unlock the full potential of individuals and organisations across Australia. Headquartered in the vibrant city of Melbourne, we have established ourselves as a cornerstone for dynamic, real-world professional development. Our journey began over a decade ago, fueled by a passion for creating environments where conversations lead to growth, understanding, and opportunity.
At our core, we believe that people are the lifeblood of every organisation. We prioritise empirical, evidence-based facilitation methods rooted in both academic research and practical business insight. Our expertly designed workshops don’t just deliver information—they create impactful, lasting change that resonates far beyond the classroom. With a commitment to accessibility, we offer learning opportunities across every level, from emerging leaders and new team members to seasoned executives.
Southern Cross is wholly Australian owned and operated, yet our reach extends to businesses nationwide and globally. Our trainers are deeply invested in the success of each participant, adapting content and methods to reflect modern workplace challenges. Flexibility is ingrained in our approach, ensuring that each training solution is uniquely tailored to the goals and culture of our clients. From improving individual communication skills to facilitating large-scale organisational transformation, we are trusted partners on the journey to excellence.
Our mission is unmistakably clear: enable people to thrive, communicate fearlessly, and lead with authenticity and confidence. Businesses from emerging startups to established industry leaders turn to Southern Cross Training Solutions for innovative resources, passionate support, and real progress.
- Certified interviewers and people-skills expertise
- Evidence-based facilitation methods
- Workshops designed for real-world impact
We understand that no two organisations are alike. That’s why every programme is custom-built, blending established best practices with the distinctive needs of our clients. Our enduring client partnerships are a testament to our reliability, adaptability, and proven outcomes. Since our inception, we have remained steadfast in our dedication to integrity, inclusivity, and results.
The Southern Cross team continues to push the boundaries of professional development, incorporating interactive technology, feedback-driven improvement, and continuous learning. The positive transformations experienced by our clients are our greatest motivation.
We invite you to join our community of forward-thinking businesses and professionals. Let’s spark the conversations that enable your people to shine.
Our Programmes & Solutions
Flexible training, delivered your way. Explore our best-in-class people skills courses and business solutions — supported by responsive customer care:
People Skills Courses
Develop confident communicators ready to navigate the complexities of modern workplaces. Our workshops blend practical scenarios and interactive exercises so participants can immediately put new skills to use. From emotional intelligence to active listening and constructive conflict management, our courses create stronger, more adaptable teams. Each journey is tailored, ensuring relevance from entry-level to executive.
Custom formats available: face-to-face, virtual, or blended.
Certified Interviewer Training
Gain the confidence to select talent fairly and effectively. Our accredited interviewer training is designed to eliminate unconscious bias and equip HR professionals and managers with advanced questioning, listening, and assessment techniques. Graduates receive official certification, enhancing both employability and organisational reputation.
Accredited Australian interviewers earn digital badges for LinkedIn profiles.
Leadership Development
Shape the leaders your business will depend on tomorrow. Our leadership programmes focus on authentic, responsive leadership styles suitable for fast-paced, diverse Australian organisations. Themes include adaptive thinking, inclusion, strategic vision, and resilience-building. Participants emerge with actionable strategies, deeper self-awareness, and mentorship resources.
Workshops include post-course debriefs and support materials.
Communication Skills Coaching
Boost your team's impact with personalised communication coaching. Tackle presentation anxiety, master persuasive messaging, and enhance clarity in written and verbal exchanges. Our coaches provide confidential, goal-oriented guidance for individuals and groups, ensuring measurable results in business negotiations, customer relations, and team dynamics.
Available as short sessions or ongoing coaching partnerships.
Employee Engagement Programs
Motivated teams produce outstanding results. We craft tailored engagement strategies—through workshops, recognition toolkits, and ongoing support—that spark motivation, foster camaraderie, and help organisations retain top talent. Our programmes are informed by industry benchmarks and always reflect the distinct culture of each workplace.
Includes metrics for tracking engagement improvement over time.
How Our Support Hub Helps You
Responsive assistance for your professional development journey. Here’s what you can expect:
Personalised Customer Support
Enjoy prompt responses from our experienced support team for all training queries, bookings, and technical issues. We pride ourselves on fast, friendly service at every stage of your learning journey.
Self-Service Knowledge Base
Access an extensive online library featuring answers to common questions, resource downloads, and practical guides. Available to every enrolled participant, 24/7, no matter where you are in Australia or beyond.
Easy Booking & Scheduling
Effortlessly schedule courses, coaching sessions, or entire team workshops via our streamlined interface. Receive instant confirmations so you can plan your team’s professional growth with confidence.
Training Troubleshooting
Our facilitators are equipped to resolve any training or technical issues that arise. Detailed troubleshooting checklists ensure participants get the support they need for a seamless learning experience.
Community Connections
Join exclusive support webinars, networking events, and our active online community. Share best practices, ask questions, and grow your peer network across Australia’s professional landscape.
What Our Clients Say
The interviewer training delivered immediate results in our hiring process. Every interaction with the SC Training support team was prompt and helpful!
We built stronger leaders and communicators in our company, thanks to Southern Cross’s hands-on workshops and stellar post-course support.
The personal coaching gave our staff a fresh perspective on communication. We noticed a clear improvement in workplace morale and team results right away.
Our staff gained real tools for problem-solving and leadership. The trainers at Southern Cross are approachable and truly understand Australian business culture.
The employee engagement strategies had a noticeable impact on team spirit. I appreciated the ongoing support and easy access to resources after our sessions finished.
Meet Our Experts
Get the support you need from passionate professionals with real-world business insight. Every member of our team brings unique expertise to help clients thrive in today's changing environment.
With over two decades of experience, Catherine has facilitated hundreds of learning initiatives for diverse Australian companies. Her approach blends evidence-based practices with genuine empathy, helping clients make transformative, practical changes in leadership and people management.
James is passionately committed to delivering seamless, friendly customer support. Whether it's helping clients troubleshoot technical issues, answering programme queries, or guiding them through resources, his reputation for care and efficiency is unmatched.
Priya’s expertise lies in engaging fast-growing teams and unlocking the potential of their communication skills. Clients know her for her energy, light-hearted humour, and practical strategies for fostering team unity and collaboration.
Frequently Asked Questions
Contact Our Support Team
We're ready to help! Reach our expert support team by phone, email, or the secure form below. Whether you have a query about our training programmes, want bespoke advice, or need technical help, you'll always receive a fast, professional response.
- Phone: +61 3 9123 4567
- Email: info@
- Address: 48 Mitchell Street, Suite 5, Melbourne, VIC 3000, Australia
- Business Hours: Monday–Friday, 9:00 am to 5:30 pm (AEST)
